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Benefits Offered: Medical, Dental Employment Type: Full-Time
Content Marketing Campaign Manager Job Description
CustomersAI is an industry-defining eCommerce remarketing solution, unlocking new revenue in retention and acquisition channels for DTC brands. Led by serial entrepreneur and world-class marketer Larry Kim, we’re experiencing record growth fueled by high-performing content and campaigns. We’re seeking a Content Marketing Campaign Manager to help scale the throughput and consistency of our content engine.
About the Role
This is a high-output, execution-focused content role.
You won’t just write content, you’ll run the engine that keeps our marketing programs active and producing pipeline.
This role is responsible for sourcing, producing, publishing, repurposing, distributing, and promoting content across channels, ensuring that campaigns, newsletters, partner programs, and outbound efforts are always live and performing.
If you thrive in a fast-paced environment where shipping consistently matters more than perfection, and using AI tools to prompt, refine and increase output is a core part of your workflow, this role is for you.
How You’ll Make an Impact
Co-Marketing Content (Ebooks & Webinars)
Publish 1 ebook and execute 1 webinar per month (50% co-marketing with partners, 50% CustomersAI-led)
Recruit and coordinate partners to contribute content to co-marketing content
Drive distribution across partner audiences and CustomersAI channels
Manage partner relationships and ensure contribution and promotion commitments
Case Studies
Publish 1–2 case studies per month
Partner with Customer Success to identify strong customer stories
Manage approvals and turn results into compelling, public-facing content
Email & Organic Social Content
Publish the CustomersAI newsletter 2x per week including mini case studies, product updates and repurposed content, with a quality comparable to top industry newsletters
Post daily across social (LinkedIn, X, YouTube), repurposing content into multiple formats with a consistent publishing cadence
Who You Are
3–6 years of experience in content marketing, growth marketing, or demand generation
Proven ability to execute consistently across multiple content channels
Strong writer with the ability to translate marketing insights into compelling content
Highly organized and operationally minded — you keep things moving
Comfortable working in a fast-paced startup environment
Experienced with or excited about using AI tools to scale output
Why Join CustomersAI
Work directly with a team pushing the boundaries of modern marketing data
Be part of a high-performance, execution-driven marketing culture
Help build a content engine that drives real pipeline and revenue
Join a fast-growing, Series A company backed by proven leadership
To apply for this role, send an email to jobs@customers.ai including: 1) Three writing samples, preferably on martech or GTM topics, and 2) A description of your familiarity and experience using AI tools for content generation and data analysis.
Identify the marketplace and DTC shoppers tracking pixels miss to drive more email revenue and richer Meta CAPI events. Official partner of Shopify, Klaviyo & Meta.
University of Waterloo · 11-50 employees · since 2017
