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Strategic Business Alliances COE Director - Google Alliance

RSM Canada · San Jose

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About the role

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Strategic Business Alliances COE Director – Google Alliance helps activate RSM's Google alliance strategy and runs the operating rhythm that turns it into measurable results. Working alongside the practice leader, who sets the business strategy and leads the Google relationship, this role identifies growth priorities, mobilizes the right RSM teams around go-to-market initiatives and offerings, strengthens the strategic relationship with Google, and translates the strategy into measurable pipeline and revenue outcomes. The role also leads the operating cadence, partner program compliance, reporting and governance for the alliance, working across service lines, Finance, Risk and Quality, Legal and Google's partner organization.

Responsibilities:

Strategy Activation & Growth Enablement

  • Help activate the alliance strategy set by practice leadership by translating it into prioritized growth initiatives, offerings and measurable pipeline and revenue targets.

  • Identify growth priorities across industries, service lines and client segments, and bring recommendations to practice leadership.

  • Mobilize the right RSM teams around go-to-market initiatives and offerings, including service line, industry, marketing and delivery leaders.

  • Strengthen the strategic relationship with Google across partner, field, product and industry teams in support of the practice leader.

  • Track pipeline and revenue outcomes against the alliance plan and drive corrective actions with the relevant teams.

Alliance Program & Operating Cadence

  • Lead the weekly, biweekly and quarterly operating cadence for the Google alliance, including agendas, pre-reads, decision logs and follow-through across service lines and alliance stakeholders.

  • Serve as the hands-on program management lead for alliance initiatives, workstreams and launches, maintaining plans, dependencies, owners and critical path.

  • Coordinate the cross-functional relationships the alliance depends on, including Risk and Quality, Legal, Privacy, Security, Finance, HR, Marketing and domain leadership.

  • Maintain the alliance commitment tracker in both directions, covering RSM obligations to Google and Google obligations to RSM.

  • Escalate and unblock cross-functional issues before they affect client delivery or partner standing.

Business Management, Reporting & Governance

  • Build and maintain the leadership reporting package covering pipeline, bookings, revenue, delivery status, budget, risks and decisions requiring escalation.

  • Prepare periodic business review and decision packages presented to RSM leadership.

  • Track the alliance budget against plan, flag variances early and maintain the assumptions supporting the alliance financial model.

  • Partner with Finance to maintain and apply approved revenue definitions, including directly sourced bookings versus partner-attributed bookings.

  • Maintain the alliance scorecard, including pipeline, delivery, financial, operational and partner metrics.

Partner Program Compliance & Enablement

  • Manage Google partner program requirements including partner status, competencies, certifications, specializations and associated evidence submissions.

  • Administer funding and incentive programs, ensuring claims, documentation and attribution are submitted accurately and on time.

  • Coordinate enablement and certification planning across consulting, delivery and sales populations, tracking progress against program thresholds.

  • Maintain alliance operating documentation, playbooks, onboarding materials and internal communications.

Leadership & Firm Standards

  • Model RSM core values of respect, integrity, teamwork, excellence and stewardship in all interactions with clients, partners and team members.

  • Uphold the alliance's operating standards and escalate risks to quality, compliance or client commitments in a timely manner.

  • Ensure adherence to firm administrative standards and model the 5 Cs: inclusive culture, collaboration, career development, client service and community.

  • Contribute to the development of alliance team members and support the growth of the alliance operating structure.

  • Other duties as assigned.

Qualifications:

EDUCATION/CERTIFICATIONS (PREFERRED)

  • Bachelor's or Master's degree in business, information systems or a related discipline.

  • Program or project management certification such as PMP, PgMP or equivalent preferred.

  • Google Cloud business or partner-program credentials preferred, or a credible plan to obtain them.

TECHNICAL/SOFT SKILLS (PREFERRED)

  • Demonstrated experience leading an executive operating cadence, including building and running the rhythm rather than administering it.

  • Strong command of operating metrics, pipeline data and financial models, with the ability to challenge numbers rather than simply report them.

  • Working knowledge of hyperscaler partner programs, including co-sell, funding, certification and partner-status mechanics.

  • Exceptional written communication; this role authors the materials executives read.

  • Familiarity with AI or emerging technology programs and the governance they require.

EXPERIENCE (PREFERRED)

  • Minimum of 10 years of relevant professional experience, with significant time in professional services, consulting or technology.

  • Proven experience in alliance management, alliance operations, business operations or program management roles.

  • Experience activating a …

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RSM Canada

An audit, tax and consulting firm with a Kitchener office that offers early-stage tech companies tax structuring, R&D tax credits and fractional CFOs.

Kitchener

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